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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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Symantec ACT! 3.0 Introduction
Course Aims
This intensive course is designed to give an introduction to ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. |
Assumed Knowledge
A basic understanding of PCs and familiarity with and use of, a keyboard, mouse and MS Windows is required, gained from previous experience or by attendance on a "Windows 95/98/NT User Introduction" course. |
Course Audience
Existing and potential users of ACT! At all levels plus anybody that needs to maintain working relationships with people |
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Table of Contents
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Introduction
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The Contact Management Concept
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ACT! 3 Screen Layout
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Screen Control Buttons - Bottom.
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Data Entry
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Notes on Entering Phone Numbers
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Setting Personal Preferences
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Time Management
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Clearing Activities and Booking Follow-ups
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The Calendars
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Groups and Attachments
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Letters and Documents
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Lookups
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Backup and Maintenance
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Database Definition
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Customising Existing Fields
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Screen Layout
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Running Reports
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Simple Report Customisation
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Import and Export
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Mailing Labels
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Creating and Printing Labels
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